Toll Free CGHS Customer Care & City Wise Helpline Number with Email Address

CGHS new customer care number and city wise mobile helpline numbers along with email address is presented, check the grievance cell number in each city (Bangalore, Kolkata, Pune, Chennai etc..) and contact at all India toll free customer care or particular area contact number if required…

The Central Government Health Scheme is a 6 decade long running health and Medicare scheme that has been serving more than 35 lakhs central government employees in India, and there are a lot of employees and also central government based pensioners who receive comprehensive medical care and treatments when needed via the scheme.

If you are one of the employees who is trying to avail the benefits of this scheme, there would be a time when you need more explanation around the scheme turn around and some requirements which you cannot find normally, and In those exceptional cases, you can always turn to the CGHS toll free helpline numbers which are available from Directorate to different offices in Delhi, who can help you solve your queries.

CGHS Customer Care

24*7 CGHS Toll Free Helpline Number


So, the CGHS has given out a free toll free customer care number which is available always 24×7, which means you can call this number at any time. The number is 18002088900, which is a Bilingual customer service that supports both Hindi and English.

Central Government Health Scheme Toll Free Helpline Numbers Outside Delhi

CGHS scheme is widely popular and the central offices resides in Delhi, but for other cities there are different representatives are assigned whose mobile numbers and even email addresses are available online, as mentioned, and you can make use of the representatives below, their helpline mobile numbers to call directly based on your city.

We would advise you to send out an email complaint or query and then try calling the respective CGHS city representative on helpline number, so they can have more information about the problem you are facing.

CGHS City Contact Mobile Number Email Address
Ahmedabad 9725454252
Allahabad 9151693469, 9795930450
Bangalore 9886550565
Chennai 9176452682, 8939981821  
Hyderabad 7207541807
Jabalpur 09981935666, 08109861888
Jaipur 9782467838
Kanpur 7376815506
Kolkata 9830722450
Kolkata2 9333214253
Lucknow 9368187905
Mumbai 8484986070
Mumbai 2 9167274175
Nagpur 9960453853
Patna 8294674067
Pune 7620023455

17 thoughts on “Toll Free CGHS Customer Care & City Wise Helpline Number with Email Address”

  1. During this Covid 19 time, is it necessary to referral slip to get treatment in empanelled hospital or are we go directly to impanelled hospital in Chennai without referral of concern CGHS center. Please clarify. If any instructions issued send a copy of D. Karunamoorthy CGHS beneficiary.

  2. I was given a temporary medical card from CGHS Doranda Ranchi in 2018 after my retirement but have not received my plastic card to date, Members who have applied subsequent to me have already received their plastic card, Please look into the matter immediately.

  3. Respected sir/Madam

    My self Bhupesh kumar working in central government .
    I have cghs card holder.
    My mother not hearing properly.

    Plz tell me
    What is the process of buying hearing aid
    By Chanel of cghs.

    Plz tell me full process…

    Because due to covid, not getting holiday or some problems of vehicle.

    Plz hlep

    Thank you
    Yours faithfully
    Bhupesh kumar

  4. CGHS Chennai : Sir I made several call for the post two days to make make payment and CGHS card to my 86 year old mother who is staying with her grand son(I am with them) and we held up/living in Jeevan Bhima nagar, Bangalore, Will you kindly help her to get hetCGHS card. I wanted to make yearly payment and kindly advise

  5. CGHS hyderabad HQs contact number is not working both land line 23236711 and cell no 7207541807 as given in web site is not working, Pls give correct numbers and due attend the call by responsible officer, As todays condition beneficiaries can not visit the office and certain clarification can be given in phone, Kindly use internet and adopt whatsapp messages and approved through that, which will be great relief for elderly people and helpful

    • While on Treatment in any empaneled hospital hyd can we go to another impaneled hospital emergency without permission of the wellness center? Please inform.

  6. Medicines are not being issued timely. 5-7 days After prescription, medicine being issued, It does not solve the purpose. How a patient can manage, The patient can not wait for 05 to 07 days.

  7. Sir, I am a pensioner (Central Government) and Holder of a CGHS card, I am residing in Jamshedpur and suffering from chronic disease, But there is no CGHS hospital and not a single impanelled CGHS hospital in Jamshedpur, I am expending a lot of money in treatment, Sir, it is my humble request to open CGHS hospital or give facility (empanelled) to any private hospital at Jamshedpur. Thanking you.

  8. Paras hospital Gurudwara Road Panchkula charging for PPE kits & masks from every dialysis patient & also making patient to buy Heparin, tegaderm other such things . There doesn’t seem to be any quick way of getting reimbursement. How can old dialysis patient afford so much expenses & also difficult to come & go to hospital without help. Want quick reimbursement & some medicines drop system for elderly. Persons sitting in CGHS offices to give permission & medicines not compassionate & helpful but in officials mode. No address & phone number here to deal with Chandigarh CGHS Center Sector 43. There must be some online system to get permissions so that elderly living alone don’t need to go but get some help from neighbours or some known person. Also medicines delivery & ambulance service . Thank you

    • Any retired employees of BSNL are eligible for CGHS but has to handover the existing medical card facility to authority.

    • Hello sir
      Aiims (Delhi) ne hypoglycemia ke liye diazoxide 25 mg batayee hai. abhi ye mujhe Balila ( contains diazoxide ) ke naam see mil ri hai, but cghs center indent karne ke baad ye dawa mehengi hai bol kr ni deta. Please tell what to do for reimbursement the same .

  9. My wife is a CKD patient dr advised dialysis @2per week but RN Tagore Hospital Kolkata declined to perform dialysis inspire of a CGHS empanelled hospital, Request for advice. whether CGHS pensioner beneficiary have to diye without proper treatment.

  10. Sir main main sashastra Seema Bal 25 BN Ghitorni main karyrat hun. Sar Mera transfer 30 BN dirang ho gaya hai Kintu Mere bacche Yahi Delhi mein Hi Rahenge sir meri wife heart ki patient hai Jiska Ilaaj abhi chal raha hai, Sir main CGHS card Rakhna chahta hun Kyunki ki meri wife treatment chal raha hai kripya bataen CGHS card apne pass rakhne ke liye Ye Kya kaarvayi karni padegi mahoday dhanyvad.


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