Toll Free CGHS Customer Care & City Wise Helpline Number with Email Address

CGHS new customer care number and city wise mobile helpline numbers along with email address is presented, check the grievance cell number in each city (Bangalore, Kolkata, Pune, Chennai etc..) and contact at all India toll free customer care or particular area contact number if required…

The Central Government Health Scheme is a 6 decade long running health and Medicare scheme that has been serving more than 35 lakhs central government employees in India, and there are a lot of employees and also central government based pensioners who receive comprehensive medical care and treatments when needed via the scheme.

If you are one of the employees who is trying to avail the benefits of this scheme, there would be a time when you need more explanation around the scheme turn around and some requirements which you cannot find normally, and In those exceptional cases, you can always turn to the CGHS toll free helpline numbers which are available from Directorate to different offices in Delhi, who can help you solve your queries.

24*7 CGHS Toll Free Helpline Number

18002088900

So, the CGHS has given out a free toll free customer care number which is available always 24×7, which means you can call this number at any time. The number is 18002088900, which is a Bilingual customer service that supports both Hindi and English.

Central Government Health Scheme Toll Free Helpline Numbers Outside Delhi

CGHS scheme is widely popular and the central offices resides in Delhi, but for other cities there are different representatives are assigned whose mobile numbers and even email addresses are available online, as mentioned, and you can make use of the representatives below, their helpline mobile numbers to call directly based on your city.

We would advise you to send out an email complaint or query and then try calling the respective CGHS city representative on helpline number, so they can have more information about the problem you are facing.

CGHS City Contact Mobile Number Email Address
Ahmedabad 9725454252 sup1.ah@cghs.nic.in
Allahabad 9151693469, 9795930450 sup1.al@cghs.nic.in
Bangalore 9886550565 sup1.bn@cghs.nic.in
Chennai 9176452682, 8939981821  
Hyderabad 7207541807 sup1.hy@cghs.nic.in
Jabalpur 09981935666, 08109861888 sup1.jb@cghs.nic.in
Jaipur 9782467838 sup1.jp@cghs.nic.in
Kanpur 7376815506 sup1.kn@cghs.nic.in
Kolkata 9830722450 sup1.ko.cghs@nic.in
Kolkata2 9333214253 sup2.ko.cghs@nic.in
Lucknow 9368187905 sup1.lk@cghs.nic.in
Meerut   
Mumbai 8484986070 sup1.mu@cghs.nic.in
Mumbai 2 9167274175 sup2.mu@cghs.nic.in
Nagpur 9960453853 sup1.np@cghs.nic.in
Patna 8294674067 sup1.pa@cghs.nic.in
Pune 7620023455 sup1.pu.cghs@nic.in

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32 thoughts on “Toll Free CGHS Customer Care & City Wise Helpline Number with Email Address”

  1. good morning sir main ek central government employ hu or mujh ko cghs card delhi main banbana h family mere saath delhi main rehti or main bahadurgarh haryana main work k li a office ja ta hu, please kya kya paper iske li a chahiye or kaha jama karna h sir

    Reply
  2. Respected Sir ,

    This is to bring to your kind intimation that my wife
    Mrs Kameshwari Narayana ( Crd No 6850650)
    is having only one kidney .

    On advice of CGHS W C Number 5 , Medical Sq Nagpur , she was referred to a Nephrologist for medical review. The said Nephrologist from Ashwini Kidney and Dialysis centre , Ramadpeth Nagpur recommended Injection Encicarb 1000 mg /2 ml along with other vaccines like flu etc.

    The said injection was intended on 25th Nov 2021 with local supplier but till date as on today 29th Nov 2021 , no injection has been provided to my wife instead of repeated indenting by CGHS CMO.

    Kindly look into the matter to resolve the issue. Else permission may kindly be granted to me for local purchase and reimbursement. I have submitted a written application to such effect on 29-11-2021 to CMO , Med sq branch Nagpur .

    R B S Narayana
    Meteorologist-B ( MoES) RTD.
    Dated 29-11-2021

    Reply
  3. I am retired from CBIC at the end of august , I have been contacted at CGHS, Raipur ( C.G .) they have advised me to make payment/ contribution using Bharat Kosh on line but despite repeated attempts I could not succeed.
    Could I pay my CGHS contribution through D.D.
    Please guide me , as per information available on the CGHS web page it is allowed.
    Please confirm it.
    With regards.

    Reply
  4. Today I went to w.c, rajouri garden, New Delhi, with online Appointment. But, surprised and disturbed a lot, when at w.c. told to get cancel online Appointment and get fresh Appointment number from registration window. No reason told. If it is not valid to go for online Appointment, the member must be informed in advance by the CMO by message. Or if it’s going to be a regular practice, what should we do? Please reply suitably.

    Reply
  5. नमस्कार सर,
    मै उत्पल वैद्य भारतीय नौसेना में डिफेंस सिविलियन 2017 से हूं। मेरी पोस्टिंग अंडमान निकोबार पोर्ट ब्लेयर मै NSRY मै है।
    मुझे cghs कार्ड बनाना था , लेकिन अंडमान निकोबार में cghs डिस्पेंसरी नहीं होने के कारण आजतक किसी कर्मचारी का cghs कार्ड नहीं बन पाया ऎसा मुझे CE सेक्शन से बताया गया , लेकिन जब मैंने दिल्ली cghs हेड-क्वार्टर कॉल करके पूछा तब उन्नोने बताया ,आप की फैमिली जहा रहती हैं उसके 8km अंदर जो cghs डिस्पेंसरी है वहा कॉल करके cghs कार्ड किन शर्तो पे बनेगा ये आप को उस डिस्पेंसरी से पता चलेगा ।
    कृपया करके आप मुझे मेरा और मेरे फैमिली का cghs कार्ड किन शर्तो पे बनेगा मुझे क्या क्या डॉक्युमेंट्स देना होगा । जिससे मै मेरा और मेरी फैमिली का cghs कार्ड बना सकू कृपया मुझे इस बात की पूर्णता जानकारी दी जाए ।मै आप का तह दिल से आभारी रहूंगा ।

    धन्यवाद।

    Reply
    • नमस्कार सर,
      मै बाबूलाल मीणा सीआरपीएफ में कार्यरत हूं से हूं। मेरी पोस्टिंग जम्मू कश्मीर मै है।
      मुझे cghs कार्ड बनाना था , लेकिन अंडमान निकोबार में cghs डिस्पेंसरी नहीं होने के कारण आजतक किसी कर्मचारी का cghs कार्ड नहीं बन पाया ऎसा मुझे CE सेक्शन से बताया गया , लेकिन जब मैंने दिल्ली cghs हेड-क्वार्टर कॉल करके पूछा तब उन्नोने बताया ,आप की फैमिली जहा रहती हैं उसके 8km अंदर जो cghs डिस्पेंसरी है वहा कॉल करके cghs कार्ड किन शर्तो पे बनेगा ये आप को उस डिस्पेंसरी से पता चलेगा ।
      कृपया करके आप मुझे मेरा और मेरे फैमिली का cghs कार्ड किन शर्तो पे बनेगा मुझे क्या क्या डॉक्युमेंट्स देना होगा । जिससे मै मेरा और मेरी फैमिली का cghs कार्ड बना सकू कृपया मुझे इस बात की पूर्णता जानकारी दी जाए ।मै आप का तह दिल से आभारी रहूंगा ।

      धन्यवाद।

      Reply
  6. Sir
    मैं सेंट्रल government रेलवे में कर्मचारी हु।
    मुजे इलाज के लिए privet हॉस्पिटल में रेलवे हॉस्पिटल से refer लाना होगा । या फिर privet वाले स्वंय refer लाते है।

    Reply
  7. सर, सीमा सुरक्षा बल में कार्यरत हूँ मुझे अपने cghs कार्ड में अपने घर का पता बदलीं करवाना है इसके संबंध में मुझे क्या करना होगा. मुझे गाजियाबाद address बदलवा कर Meerut में करवाना है

    Reply
  8. Sir, I am a retired paramilitary officer from Aligarh. I am not drawing medical allowance with a pension. I want to register for the CGHS scheme. Kindly guide me for that and also intimate the nearest office to contact.

    Reply
  9. i am a retired CGHS beneficiary, and the first time after a recommendation from CMO dep no -3 approached for diagnostic centre empanelled with CGHS viz RML and others but they have refused for diagnostic tests And also my wife suffering cataract and on approaching they all have intimated that since the software is not responding so they are unable for and diagnostic tests and /or eye operations. I approached AD CGHS like he has replied why they will not do tests and operations, my all efforts are in vain. this is to treat as a complaint and let me be aware to whom should I approach.

    Reply
  10. Sir, my friend was holding CGHS card after retirement and now expired . His daughter is also a divorce. So how can the daughter avail medical facilities from CGHS alongwith her mother . please advise the procedure.

    Reply
  11. महोदय में भारत सरकार का कर्मचारी हु मुझे CGHS CARD BANBANA चाहता हूं। उसका फार्म मुझे दिलवाने की कृपा करें तो फिर आप की अति सुंदर कृपा होगी NO 6398777346

    Reply
  12. सर दो सीजीएस कार्ड है उनमें फोटो चेंज करवानी थी सर आपसे रिक्वेस्ट है आप के हेल्पलाइन नंबर या मेरे को अपने मोबाइल नंबर पर सूचित करें

    Reply
  13. Sir I am retirment May 2021 my CGHS card expired on same date my question my CGHS Surrender to CGHS WILLINES CENDER Or KENTRIYA SADAN (CHANDIGAR) please advise thank you sir

    Reply
  14. During this Covid 19 time, is it necessary to referral slip to get treatment in empanelled hospital or are we go directly to impanelled hospital in Chennai without referral of concern CGHS center. Please clarify. If any instructions issued send a copy of D. Karunamoorthy CGHS beneficiary.

    Reply
  15. I was given a temporary medical card from CGHS Doranda Ranchi in 2018 after my retirement but have not received my plastic card to date, Members who have applied subsequent to me have already received their plastic card, Please look into the matter immediately.

    Reply
  16. Respected sir/Madam

    My self Bhupesh kumar working in central government .
    I have cghs card holder.
    My mother not hearing properly.

    Plz tell me
    What is the process of buying hearing aid
    By Chanel of cghs.

    Plz tell me full process…

    Because due to covid, not getting holiday or some problems of vehicle.

    Plz hlep

    Thank you
    Yours faithfully
    Bhupesh kumar
    I.t.b.police

    Reply
  17. CGHS Chennai : Sir I made several call for the post two days to make make payment and CGHS card to my 86 year old mother who is staying with her grand son(I am with them) and we held up/living in Jeevan Bhima nagar, Bangalore, Will you kindly help her to get hetCGHS card. I wanted to make yearly payment and kindly advise

    Reply
  18. CGHS hyderabad HQs contact number is not working both land line 23236711 and cell no 7207541807 as given in web site is not working, Pls give correct numbers and due attend the call by responsible officer, As todays condition beneficiaries can not visit the office and certain clarification can be given in phone, Kindly use internet and adopt whatsapp messages and approved through that, which will be great relief for elderly people and helpful

    Reply
    • While on Treatment in any empaneled hospital hyd can we go to another impaneled hospital emergency without permission of the wellness center? Please inform.

      Reply
  19. Medicines are not being issued timely. 5-7 days After prescription, medicine being issued, It does not solve the purpose. How a patient can manage, The patient can not wait for 05 to 07 days.

    Reply
  20. Sir, I am a pensioner (Central Government) and Holder of a CGHS card, I am residing in Jamshedpur and suffering from chronic disease, But there is no CGHS hospital and not a single impanelled CGHS hospital in Jamshedpur, I am expending a lot of money in treatment, Sir, it is my humble request to open CGHS hospital or give facility (empanelled) to any private hospital at Jamshedpur. Thanking you.

    Reply
  21. Paras hospital Gurudwara Road Panchkula charging for PPE kits & masks from every dialysis patient & also making patient to buy Heparin, tegaderm other such things . There doesn’t seem to be any quick way of getting reimbursement. How can old dialysis patient afford so much expenses & also difficult to come & go to hospital without help. Want quick reimbursement & some medicines drop system for elderly. Persons sitting in CGHS offices to give permission & medicines not compassionate & helpful but in officials mode. No address & phone number here to deal with Chandigarh CGHS Center Sector 43. There must be some online system to get permissions so that elderly living alone don’t need to go but get some help from neighbours or some known person. Also medicines delivery & ambulance service . Thank you

    Reply
    • Any retired employees of BSNL are eligible for CGHS but has to handover the existing medical card facility to authority.

      Reply
    • Hello sir
      Aiims (Delhi) ne hypoglycemia ke liye diazoxide 25 mg batayee hai. abhi ye mujhe Balila ( contains diazoxide ) ke naam see mil ri hai, but cghs center indent karne ke baad ye dawa mehengi hai bol kr ni deta. Please tell what to do for reimbursement the same .

      Reply
  22. My wife is a CKD patient dr advised dialysis @2per week but RN Tagore Hospital Kolkata declined to perform dialysis inspire of a CGHS empanelled hospital, Request for advice. whether CGHS pensioner beneficiary have to diye without proper treatment.

    Reply
  23. Sir main main sashastra Seema Bal 25 BN Ghitorni main karyrat hun. Sar Mera transfer 30 BN dirang ho gaya hai Kintu Mere bacche Yahi Delhi mein Hi Rahenge sir meri wife heart ki patient hai Jiska Ilaaj abhi chal raha hai, Sir main CGHS card Rakhna chahta hun Kyunki ki meri wife treatment chal raha hai kripya bataen CGHS card apne pass rakhne ke liye Ye Kya kaarvayi karni padegi mahoday dhanyvad.

    Reply

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