SBI Pension Seva Customer Care for Grievance Redressal

Contact SBI Pension Seva Customer Care using toll free number or email address. Find different email address provides for State Bank Pension seva Login issues and general customer care…

State Bank of India is one of the largest banks in India, which has over 24 Lakhs of Active Pensioner customers. There are various private and government institutes, which prefer SBI Pension Seva, as their bank for their employees

SBI Pension Seva Customer Care

Grievance Type Details
For Login & Registration Issues in Pension Sevasupport.pensionseva @ sbi.
Email Addresscustomercare @ sbi.
24/7 Customer Care 18004253800
Not Satisfied with services (Send SMS from registered mobile number)UNHAPPY to 8008202020

They provide various services which are most reliable and have always benefited the pensioner. SBI Pension Seva is one of their facilities which is an official portal for the pension. This portal allows the pensioner to process their various tasks online and even submit the life certificate online.

There are a lot more options which may utilized from online, which saves time. Pensioners can check their payslip and monthly deposit by logging into the Pension Portal with bank provided credentials.

SBI Pension Seva Grievance Redressal

State Bank of India brings a list of options for their pensioners, who can connect with the Bank and get their grievances report directly. There are multiple methods which may utilize by the pensioner to report their concern and all these options opted through fingertips and no need to walk to the branch.

Pension Seva Email Grievance

Use to report your grievance about the pension account, by providing your basic information such as pension account number, name and then description of Grievance.

This detailed information has to be sent to the email and the concerned team will respond to you in a quick time. As well, the pensioner has to attach the screenshot of their grievance, if any. So that the team can directly start working on it to resolve it earlier. If any of the service not satisfied from customer care, you may contact higher authorities at or

Pension Seva SMS Facility

The State Bank of India brings SMS banking service of SBI Pension Seva to the pensioner. These services allow them to use a set of options through their mobile device. Customers who have registered their mobile number with the SBI Pension Seva, can use these services.

  • Send an SMS as UNHAPPY to 8008202020

Once an SMS is sent to SBI Pension Seva allocated number from registered mobile number, then a list of responses may sent. Customers can choose from the options and based on the same the customer care executive will contact you to clear the details.

SBI Pension Seva Customer Care Number

The Pensioner who has their accounts in SBI Pension Seva, can start using the toll free number provided by state bank of India. These toll free numbers are available round the clock to support the pensioner.

  • Contact 1800425800, 1800112211 or 08026599990 from your any number

The above numbers may contact by using any number which should also not registered mobile number with SBI Pension Seva. Pensioners have to provide their pension account number and other information over call, to verify their identity. Only once confirming the identity, the details of the call taken and then respective grievances reported.

Pension Seva Online

State Bank of India, brings an online website for SBI Pension Seva, which may use anytime by the reactive pension. Pensioners can utilize the bank. State Bank of India online website to visit

Here they can select the details of the account and then start describing the grave. These details directly submitted to portal and then executed from customer care of SBI Pension Seva will contact you in a very quick time.

SBI CPPC Contact Details

Pensioner may contact their servicing SBI Centralized Pension Processing Centre (SBI CPPC) through service branch for grievances. Check SBI CPPC Contact details online at below numbers.

CPPC BranchContact Phone Number
New Delhi01123888301

Do SBI Pension Seva have an Offline Branch?

Yes, the state bank of India does ring SBI Pension Seva branches in every city. There is always a desk in each branch at State Bank of India and to support exclusively a branch in the city organized to process all the pensioner requests.

How soon the grievance taken by SBI Pension Seva?

The SBI Pension Seva is an online portal and then grievances made through SMS facility, Toll Free Number, Online Website or Email services, which listed in queue. There is a large team of customer care who takes the grievance as per their priority and brings a resolution within 48 hours of reporting.

What happens if I don’t submit my SBI Pension Seva life certificate?

In case, a pensioner has missed or forgotten to submit the life certificate. The SBI Pension Seva will mark candidate on hold and their account may blocked. The account activated, when they submit life certificate again or it may closed in the very next preceding year.

Is this Portal applicable for SBI retired employees also?

At present, this SBI pension seva portal is applicable for all Central / State Govt retirees except SBI/IBI pensions. Retired staff of State Bank may use SBI HRMS for pension related profile.

4 thoughts on “SBI Pension Seva Customer Care for Grievance Redressal”

  1. I am SISHUTOSH PANIGRAHI. Pension for the month of November, 2022 has been paid less

    My pension commuted value was credited on 01.12.2022, hence full pension for the month of Nov,2022 is admissible to me as per the instruction 4 under the Notes in SSA referred above.
    Please do the needful.

  2. I have not get d.a.5percentoct.22 and Nov 22 please cradet I have already submitted my life certificate in the sbi Civil line satgar 1 name govind Prasad Tiwari 2bank name state Bank of India Civil line sagar mp and my life certificate all ready submitted in sbi Civil line sagaar mp

  3. I, Mrs Prakash Rani Saluja W/o Late Krishan Lal Saluja getting a family pension at SBI Alapur Branch Code 030258, Gwalior (M.P.), SB acct no 5300xx62 after my husband death. Now all of sudden my pension stopped from December 2021 even after submitting life certificate (Physical) through SBI, V.U. Nagar Branch (03119), Anand, (Gujarat) in November 2021 as from this date I have turned 88 years. Details of PPO is as under :-
    Old PPO No – PA/51/20204, I request your good self to pay the stopped pension as early as possible.

  4. I, Mrs Kamla Devi W/o Late Kushal Singh getting a family pension at SBI Dwarikhal, Dist Pauri Garhwal (Uttarakhand) Pin 246128, SB acct No 117222xxxx7 after my husband death. Now all of sudden my pension stopped ever after giving life cert from March 2021 as from this date I have turned 81 years. Details of PPO is as under :-
    PPO No – 4270xxxxx439, Old PPO No – UG/4xxx41, I request your good self to pay the stopped pension as early as possible.

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