Bank Ombudsman Complaint Online at RBI CMS Portal

Lodge Banking Complaint online for long-pending at Bank Ombudsman (RBI CMS Portal) under Reserve Bank of India to resolve at an early and to intervene higher authority…

The Reserve Bank of India has got its separate channel which ensures the customer to lodge a complaint online on their service bank using the RBI Complaint Management System form from official web source.

This RBI complaint web portal allows you to complain against the banking institutions, non-banking financial companies which come under the regulation of India’s Central Bank (Reserve Bank of India).

RBI has its strict regulations which indeed maintain fraud, illegal activity, and unauthorized bank attempts for both customers and banks, thus through this complaint forum, a customer can move on to Complaint for Bank Ombudsman and put their concerns directly to the Reserve Bank of India.

During the complaint part, you need to have the bank details correctly and the contact person from the bank on whom the complaint is being raised, and thus follow the below steps to Complaint for Bank Ombudsman using the RBI Complaint Management System Website.

How to Complaint for Bank Ombudsman in Online

  1. Visit RBI Complaint Management System cms.rbi.org.in
  2. Click on File a Complaint
  3. At the top right side, select your own language to file a complaint
  4. Select the Type of Entity (Bank / NBFC or other)
  5. Enter Mobile Number to receive status updates
  6. Select Area of operation of BO > Select State, District, Bank Name from drop-down
  7. Hover to Is complaint related to the credit card or not, if Yes select Bank > Select Branch > Enter Name and Email
  8. Select Yes / No for (Is complaint sub-judice/under arbitration)
  9. If No, Select Yes / No for written / electronic complaint and the details > Click Next
  10. Fill the Complainant Details > Provide Bank Account Details
  11. Provide Description and Facts of the complaint and click Next
  12. Check Declaration and Next
  13. Select Nomination on whom the complaint is being raised > Click Next
  14. Enter the code shown > Provide the Attachments if any
  15. Click Submit to lodge a complaint at RBI
  16. Generate PDF if required

That’s it, this complaint will be taken to Reserve Bank India for further investigation and you can check the status of the compliant using the same portal by using the complaint number.

Can I attempt to Complaint for the Bank Ombudsman through Call?

Yes, if you’re not good at getting the details filled, you can try to call the Complaint number through 08000234567 and lodge your complaint. The complaint will be taken directly to RBI and necessary actions will be done based on complaint content provided by the Applicant.

How long will the Complaint take to resolve?

The process of Complaint for Bank Ombudsman will be taken by the Reserve Bank of India compliance department and it will take at least six to eight weeks to resolve. They take enough time to reach an exact situation of compliance and based on their long understanding a fair decision will be taken for updating. During the process, a team of RBI complaints will contact you to get detailed information and the Bank representative.

Do I Need to Provide my Details for a Complaint for the Bank Ombudsman?

Yes, the Customer who is an applicant in this Complaint for Bank Ombudsman will need to submit their Bank account number, name, mobile number and address to verify the customer details. This will help the Complaint Management System team from RBI to reach you and investigate the details in deep.

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40 thoughts on “Bank Ombudsman Complaint Online at RBI CMS Portal”

  1. My EMI amounts from my account no xxxxxx deducted per month Rs.3000 by PNB Dhampur Bijnor U.P. eight years. that loan amount Rs.196000 approx. Is still now.so I want to get proper guide line to our deducted EMI surpluses from my loan amount. I 62 years old retired person.

    Reply
  2. My Complaint is closed but the decision is not known to me on the complaint number. How can I know the details?

    Reply
  3. I have made the complaint against the state bank of India as I have made the transaction of Rs 10000 but I received only Rs. 500 from the ATM machine but the bank is not ready to provide permission for the CCTV footage it is already 3 months gone. iv

    Reply
  4. Sir if STATE BANK of India has done a Tranjection off 4000 on 12.11.2018 n ot was not done by the account holde but after giveing sevral complaint amount of 4000 was refunded on 28.8.2019 but due to this faulse transaction i was not able to pay amount off 150000 9n 15.11.2018 this amount was transport cost off my purchased goods from a trader for reselling cost of the goods was 4000000 my purchase selling was at 9000000 lacks as per mrp it was of 12000000.
    Sir how can i get my loos recovered by STATE of India indranagar bhootnath branch.Sir after making regular requests to show me the video footage of date 12.11.2018 so that i can get my loos covered by the person responsible for it but Branch Manager Aditya kumar is hiding facts related to my account.I m sure it was done by EMPLOYEE off STATE BANK of India indranagar bhootnath branch giveing money on intrest as loon to others.
    Sir how can i get Justice from RBI SHOULD I TRUST RBI TO TAKE ACTION ON MY COMPLAINT SINCE I M FIGHTS FOR JUSTICE FROM 2019.
    PLZ REPLY PLZ.

    Reply
  5. Complaint no. 202021010020039 has been closed, But the decision has not been conveyed to us, how can I know it.

    Reply
  6. Your complaint 202021014020673 is closed, View your complaint details online, using RBI Complaint Management System Portal, Esse cheak kaise karo ki kya branch ne answer Diya hai

    Reply

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