Different types of complaint modes launched by PSPCL, Check the pattern to file the grievance using customer care number, online, WhatsApp and email to reach the authority of Punjab State Power Corporation Limited…
Punjab has a wide number of households who receive power and are eminent to the PSPCL bill payment process every month to ensure the smooth running of their electricity, but sometimes PSPCL (Punjab State Power Corporation Limited) is not the finest at its service and there can be hindrances, drawbacks, and things that might not work well.
So, most of the time when your bill payment is stuck or assumes that if you have a personal grievance, or issue with the PSPCL then the simplest task would be to file a complaint on their platform.
Services like PSPCL commonly known as Punjab State Power Corporation Limited are duly known for accepting all sorts of complaints, feedback and reviews through their platform from their customer so they ensure to provide proper response to customers duly.
In this article, we will show you how you can simply use their online and offline platform and different sources to file a complaint.
PSPCL Complaint Modes
| Complaint Type | Online / Contact at |
|---|---|
| Online Portal | grms.pscpcl.in |
| Missed Call | 1800 180 1512 |
| Voice Call | 1800 180 1912 |
| SMS | 1800 180 1912 |
| 96461 06835 | |
| 1912@pspcl.in |
File PSPCL Complaint Online
In terms of the Punjab State Power Corporation Limited, PSPCL the process of making a complaint better known as lodge a complaint can be duly completed by following the steps mentioned below.
- Open PSPCL Grievance Redressal Management System at grms.pspcl.in
- Click Supply Related Complaint > A new page opens to lodge complaint
- Enter Contact Mobile Number
- Select Zone > Circle > Division > Subdivision
- Enter Name of the Complainant
- Enter Location of Complaint / Address
- Select Nature of the Complaint
- Click Captcha for security > Click Save
Missed Call Complaint
According to the newly released information from the PSPCL, you can give a missed call on the number 1800-180-1512 from your registered phone number. Upon which a customer executive will be assigned to you and will reach out back to you in order to take a note of the complaint that you want to lodge or file.
1800 180 1512
PSPCL Complaint Number at Customer Care
All the existing or new customers can call on the number 1800-180-1912 in order to directly file and lodge a complaint via the customer executive from this number. In this case the customer will lodge the complaint upon further verification of the issue with your correct information being confirmed.
1800 180 1912
Send SMS Complaint
Customers can also send SMS to the number 1800-180-1912 with their complaint written for the customer executives to take action on it. Here you can express the issue through text and need to use this option when the urgency for the complaint is not high and can be treated as medium or low since you are resorting to sending an SMS.
1800 180 1912
PSPCL Complaint on WhatsApp
The PSPCL has started their WhatsApp line through which you can reach out to them from on number 96461-06835 where you have to mention your complaint and get a resolution to it simply. This method is preferred the most now because the customer support is 24*7 and using WhatsApp is quick to get your queries and complaints handled rather than waiting on call lines or email replies.
9646106835
Complaint on Email
Lastly, if you find it difficult to express your complaint or lodge the complaint through other means than you can simply email them your complaint to the email address at 1912@pspcl.in. Use this method to ensure you have to provide the complaint in a detailed manner so that the customer care executive can be helpful through it.
1912@pspcl.in
How can I provide or file a PSPCL grievance form?
Grievance in simple terms means complaint and all the 6 methods mentioned above can be used in order to file your grievance/ complaint or issue directly to the PSPCL customer service.
How can I follow up on my PSPCL Complaint?
Once you have submitted a complaint on the PSPCL platform through any of the websites then you will receive a confirmation message mentioning that your complaint has been registered and a complaint number will be assigned to that certain complaint. You can then use the complaint number to track the status from their official website for a follow-up.
Respected sir/ma’am-
my name is Neeraj sharma my mobile no is 9988018310 my address is galli maseet walli chk manna singh h/no 17/787 amritsar. The electricity in our area was off at 10 o’clock. The electricity came back at 5.30 PM and was again switched off at 5.45 PM. After this the power came back at 5.15 in the morning. I had lodged the complaint over the phone at least 8 times.
I was given time 5 times on the phone, your electricity will be restored soon. But this could not happen, everyone got electricity at 5 in the morning, but electricity did not come in my house alone. I then went to your Golden Temple power house where 7 or 8 of your employees were sitting. jae Gopal G Je Saab was one of them. They asked me to file a complaint again even though my house was a few steps away. Very poor service was provided to me by your lineman and Jai Gopal ji. very poor service. My inverter and battery have been destroyed due to power failure. Your employees are not happy doing their work, as is the condition of every government work, if it goes well then it is fine, otherwise it will be seen.
Sir hamre area Bathinda bank colony near jogar park main morning 5am Bina information ke electric band kar di jati hai jis se bachchho ko school main jaane par or morning office ke liye bahut dikat hoti hai.
No use of making any complaint to PSCPL. I am complaining about a power theft using temporary meters since mid 2022.No action.
Respected sir/madam GOOD MORNING MAI SAHIL KUMAR RTM JO KI MANDI GOBIND GARH TALWARA GRID TE SEWA NIBHA RIHA 17/5/22 NU IK COMPLAIN SEND KRI JO KI GURJANT SINGH S/O JOTRAM SSA DI POST AGOOL NEAR PADSO HO SKDA EH NABHA DE NEAR HAI JO KI MANDI GOBIND GARH 220 KB GRID VICH REH RIHA HAI I HUMBLE REQUEST FOR YOU AND YOUR PSPCL STAF JO KI GURJANT SINGH DI POST BADI HON KRKE RTM SAHIL KUMAR NU TE SAHIL KUMAR DI MOTHER AUR IK BRO SAHIL DA JO KI NRI HAI OS DI WIFE NU HRASH KR RIHA HAI AUR INQUIRY KITI JAVE MANDI GOBIND GARH 220K/V GRID DI AITHE KIVE FARMING HO RHI HAI WATER DA MISS USE HO RIHA LAST YEAR V ASI FACEBOOK TE UPLOAD KRI SI OS TIME ACTION HOYA SI OS ACTION TOON 10 DIN BAAD PHIR FARMING START KR DITI.
Respected sir/madam mai NAME sahil kumar s/o late Rajinder kumar jo ki es tima mai RTM DI POST TALWARA GRID TE DUTY KR RIHA AUR MAI 220 KV GRID VICH FLAT NO A/6 VICH REH RIHA HAA RESPECTED SIR/MADAM MAI BEFORE LAST YEAR FACEBOOK TE IK POST SHARE KRI SI JO KI ELECTRICITY BOARD DE HI GURJANT SINGH S/O JOTRAM AUR EH SSA HAI JO KI AJ EH GURJANT SINGH REH MANDI GOBIND GARH 220 K/B GRID SUBSTATION VICH REH RIHA HAI TE EH BANDA DUTY AGOAL MAY BE NEAR PADSO NABHA VICH KR RIHA HAI AUR WATER DA MISS USE BAHUT JYADA KR RIHA ES GURJANT SINGH NE COLONY DI PROPERTY TE VEGETABLE DI FARMING KR RIHA HAI ES NU KOI V ROK NHI RIHA AUR EH SSA GURJANT SINGH RTM SAHIL NU APNI POST BADI HON KARKE HARASSMENT V KR RIHA HAI AUR IK HOR GURJANT SINHG JAD KI OS DE FATHER DA NAME NA PTA HON KARKE MAI MANSION NHI KR RIHA PARHI VIKHE LINEMAN DI SEWA NIBHA RIHA AUR EH 2NO GURJANT SINGH SAHIL JO KI RTM HON KRKE BAHUT JYADA HRRASH KR RHE NE LINEMAN 35 SAAL TOON ELECTRICITY BOARD DI PROPERTY TE VEGETABLES DI FARMING KR RIHA KOI V KDE V KOI ACTION NHI HO RIHA IK HOR GALL SAHIL DA BROTHER IK NRI HAI JO KI 2 MONTH DI LEAVE TE AYA HAI IK GALL HOR BADI POST HON KARKE SAHIL DE MOTHER NRI BROTHER DI WIFE NU V HARASSMENT KR RHE NE I HUMBLE REQUEST SIR PATIALA MD / DIRECTOR TAKE AGAINST THE ACTION GURJANT SINGH S/O JOTRAM TE ACTION JALDI TOON JALDI LIYA JAVE ONE MORE REQUEST RESPECTED SIR ON DUTY SAHIL KUMAR DI BACK ROUND CHECK KITI JAVE GURJANT SINGH S/O JOTRAM DI V BACKGROUND CHECK KITI JAVE NEVER MIND SIR I SEE WITH IN ONE WEEK ONLY AFTER MAI SOCIAL MEDIA DE HELP LAIN LYI MAJBOOR HOVANGA
Aeh aam admi party da vada 24/7 light den wala mainu kite lag reha v jutha vadda seega
ludhiana to haan g main, jatna nager, meri complatin janter nager hoi c call center te jithe sukhwinder kaur madam mainu bht galt bole plz ona nu job to free kita jave jina nu custmer nal gal karn da nai pta, 1912 te call kiti cbht galt bole c je aisi galt bol dene fr munde di galti ho jani karnavir singh