Find the EPFO timeline for each type of service as per Citizen Charter 2017, Check new standard EPF timeline for Grievance, withdrawal, Transfer, Claim Settlement of benefits (Life Insurance, Pension, other) in online or offline and EPF Slips etc…
EPFO launched its Citizens / Clients charter 2017 on 16th May 2017, an attempt to bring transparency and accountability on the part of Employees Provident Fund Organisation (EPFO) and to make service delivery system and grievance redressal mechanism more efficient with new timeline, so that it delivers goods and services to its all stakeholders in a time bound manner with a reduced timeline from earlier timeline of 30 days.
The timeline in case of claim settlements is 7, 10 days and 15 days in case of grievance redressal management (complaints related to EPF account passbook, pension etc..) and all the others specified clearly as per the new standards mentioned below for each service.
EPFO New Timeline Standards as per new Citizen Charter
| Old Forms / Type of Requirement | EPFO Newly Introduced Forms | Resolving Standard of time |
|---|---|---|
| Form 19 (PF Final Withdrawal) | Composite Claim Form (Aadhar & Non Aadhar) | 10 days |
| Form31 (PF Part Withdrawal) | Composite Claim Form (Aadhar & Non Aadhar) | 10 days |
| Settlement of Form 13 (EPF Transfer) | Settlement of Form13 (EPF Transfer) | 10 days |
| Form 14 Settlement (PF Payment of Life Insurance) | Form14 Settlement (PF Payment of Life Insurance) | 10 days |
| Form 20 (EPF Final Withdrawal by nominee on death of member) | Composite Claim Form in Death Cases | 7days |
| Form 10D (Monthly Pension) | Composite Claim Form in Death Cases | 7days |
| Form 10C (Pension withdrawal benefit/scheme certificate) | Composite Claim Form (Aadhaar & Non Aadhaar) | 10 days |
| Settlement of Form 5 IF (Insurance payment to Nominee of EPF account holder (employee) while in service) | Composite Claim Form in Death Case | 7 Days |
| Issue of EPF Annual Account Slips | Issue of EPF Annual Account Slips | By 31st May of every following year |
| Redressal of Any type of Grievances | Redressal of Any type of Grievances | 15 days |
EPF account holder under EPFO of any state /region in India are applicable with the above standards of timeline for grievances, various type of online / offline claims or settlements, If anything not cleared within the standard time given, applicant can approach concerned EPF higher authority for resolution.
I have applied for form 19 and pension withdrawal and it is Been 19 days now it is showing under process.
मेरा नाम गोविन्द कुमार पाठक है पिता श्री चंद्र मोहन पाठक है मेरा UAN नंबर है और मोबाइल नंबर है और मोबाइल नंबर आधार से लिंक है मेरा मोबाइल नंबर किसी और UAN के साथ ज़ुरा हुआ है जिस के कारन MEMBER का साइड नहीं खुल रहा है कृपा करके उसको सुधार दिजिए और मोबाइल 8766350796 जो की सही है और बाकि मोबाइल नंबर से जितना UAN ज़ुरा है उसको हटा दिजिए
How to upload more than one attachment during grievance registration process, please clarify
Sir my pf pension ka paisa sallted ho gaya hai Lekin bank account me paisa recieve nahi hua kyo
Uan 101xxxx2520, Mo 733xxxx1829
Bhi same issue kya kiya aapne
मेरा नाम जगदीश सिंह है मैं केवीएस मैनपावर सॉल्यूशंस गुरुग्राम का एक पुराना कर्मचारी हूं मुझे उस कंपनी द्वारा UAN no (1012xxxxxxx) प्रदान किया गया है जिसमें मेरे पिता का नाम गलत था, इसे सुधारने के लिए मैंने कंपनी के लेटरहेड पे 2 बार रेस्पोंसिबल लेटर के साथ EPFO ऑफिस गुरुग्राम में जमा कर दिया । लेकिन 2 महीने बाद भी मेरे पिता का नाम नहीं बदला जिसके लिए मैं वहां 3 से 4 बार गया लेकिन EPFO से कोई अच्छा जवाब नहीं मिला जिसके कारण मुझे दूसरे कंपनी में जॉब के लिए दिक्कतों का सामना करना पड़ रहा है
अतः आपसे निवेदन है कि कृपया मेरे पिता का नाम यथाशीघ्र ठीक करने की कृपा करें।
Correct Father Name : SADAR SINGH–
Thanks & Regards
JAGDISH SINGH
Mera name aneeta Verma hai mai aegis startek me work krti thi mera PF nikl nhi pa rha H, Claim Reject ho rha hai bar bar plz help me
UAN number 101152592753 Sar mera naam Sunil hai sar main Pinnacle company se paise nikal liya tha usi company mein dusre company ka Paisa transfer ho gaya hai to ab paise nikal nahin rahe hai kripya karke to last company G4S company ka Paisa bhi usi mein transfer ho gaya hai sar Pinnacle Wala Paisa G4s main transfer karvana hai kab tak ho jaega sar ji kripa karke mujhe Bata dijiyega dhanyvad