LIC Customer Care on Phone, SMS and Online Portal

Check the new LIC Customer Care phone number and services available with Life Insurance Corporation telephone helpline at call center, SMS helpline or through email services and also at branches or with predefined customer care login portal of LIC with enhanced online services to resolve any issue with in seconds, find all the details and services offered with each customer service offered from LIC…

LIC Customer Care

Now a days, any company thrives in the market without effectively serving its client, especially in the insurance sector, Client services have taken firsthand place in any big organization, Gone are the times when the customers were at the peril of the company, Now they are all empowered, and thanks to the new customer service policies adopted and imposed by the Government in the Indian business sector especially under Life and General Insurance sector.

LIC of India is also not behind in the race of providing effective customer care services in this competitive world through different modes like Phone Helpline, LIC SMS help desk, and Online Login customer care to cater the all the products including health plans to micro insurance plans, and from child plans, unit plans to pension plans sold by Life Insurance Corporation of India, so that only LIC is having the biggest presence at everywhere.

LIC India Customer Care on Phone, SMS and Online Portal

Someone thinks that, we can’t expect the best customer service on various products launched by LIC, even though there are so many products under one roof, it is sure that at one time or the other customers will feel the need to get support for some of the other reasons, Customer’s need to relax here, LIC is quick to serve its customer in every way possible, If you are in a hurry to get the support, you can visit one of the nearest Life Insurance Corporation branches, and you can even connect to any of the LIC agents, Online customer care, phone helpline or SMS helpline.

To cater all LIC policyholder needs, LIC has initiated and strengthened its customer care services, but you know for what reasons you can contact the LIC branch or agents? Well, various common reasons for which you can contact them are

  • For Grievance Redressal
  • To change the address in the Life Insurance policy
  • To get the premium paid certificate of Insurance
  • For any assistance regarding online registration of the Insurance policy
  • For understanding the process of registration on the LIC Customer Portal.
  • To know about the LIC plans
  • For benefits of taking a particular Life Insurance plan of your choice
  • To remove any confusion about any insurance policy
  • To submit the documents of an insurance
  • For information about the insurance premium points
  • To know the status of loan, bonus or revival of subscribed LIC policy.
  • To get assistance in the filling of the application forms related to any policy.
  • For the change of phone number, email ID or Pin Code in Insurance policy of LIC
  • To get the life certificate.

LIC Branch Helpline Working Hours or Timings

All the branches of Life Insurance Corporation will operate from 10 AM to 6 PM, and the working days are from Monday to Saturday, but from 23rd April 2018, Seconds and Fourth Saturdays have been declared as public holidays and the LIC offices are not working as per NI ACT of GOI, where the 1st and 3rd saturdays are full normal working days.

LIC SMS Helpline

If you cannot leave your home for some reason and you cannot visit the nearest office of the LIC, then sends an SMS on the LIC helpline number, there are two numbers on which you can send the message, where the numbers are 56767877 and 9222492224. in a specific format as below

LICHELP <Insurance Policy Number> to 9222492224 or 56767877

Also you can check any type of details through LIC SMS helpline, for that a predefined keywords are introduced by Life Insurance Corporation of India to know / check the Life Insurance information before and after the subscription of LIC, then let’s check the complete details and SMS keywords of LIC SMS helpline with new codes available to insured customer.

LIC Online Customer Care

Any insured customer of Life Insurance Corporation of India can access all the policy details including premium, status, loan, loan interest, premium paid statements and more through during 24/7, but all the services except LIC online payment can access only for registered users of LIC India, So check how to register LIC Login portal to get user id & password for accessing all Life Insurance Services.

LIC Customer Care Number

If you don’t want to message but talk to some customer service executive, you can call on the LIC toll free numbers, and the customer care helpline numbers of Life Insurance Corporation of India are

  • 1800 33 4433
  • 1800 22 4077

The Life Corporation of India provides 24 * 7 LIC call center services at 022 6827 6827, where a customer of LIC can call on these numbers for grievance redressal or to get a solution of any of your Insurance problems.

LIC Helpline Number and eMail Zone Wise

Do you know that for the help of their customers LIC has set up special zonal offices and these LIC Insurance Zonal offices are located in multiple zones throughout the country, and here all types of customers can contact the customer support staff to get any type of help related to Life Insurance policy or any other thing.

For your convenience,we present the list of phone numbers and email ID’s each of LIC zonal branch offices in different zones, and these phone numbers can be used to get any assistance from the zonal officers of Life Insurance Corporation of India.

CityContact Phone Numbere Mail address
Ahmedabad1251 or 079 
BangaloreIVRS: 1251 or 080 26659230, 22966528, 
Bhopal1251 or 0755 
Chandigarh1251, 0172 2678107  
Chennai044 1251, 28884300, 28611912, 
Chennai II044 25331915, M CZEE : 044 
Delhi1251 or
Delhi II011 
Goa1251 or 0832 
Guwahati1251 or 0361 
Gurgaon0124 2576060, 2578060, 
Hyderabad040 1251, 040 23437997, 23420730, 23420740,  
Jammu0191 1251, 2479717, 
Kolkata033 1251, 22545454, 033 22124172, 
Kottayam0481 2307422, 2307411, Czee manager: 0481 
Mumbai022 26766221, 
Pune020 25514248,
Vishakhapatnam0891 2523473, 2558254,
SiliguriIVRS NO: 0353 1251, ISDN NO: 0353 2216000.
Navi Mumbai
Muzaffarpur0621 2271083, 
Karnal0184 2266024, 
Hubli0836 2264333, 2264233, 
Guwahati1251 or 0361 
Guntur0863 2211476, 
Gulbarga08472 233030, 
Dhanbad0326 2222725, 0326 2225344 , 0326  

What to do in case one has some grievance of any type related to the policy or insurance?

Policy holder can reach out to any of the nearest LIC branches, and if your grievance is related to your subscribed insurance policy, login to LIC online portal and post the grievance or contact the Grievance Redressal Officer posted by LIC is its Branch/Zone/ Division, and in case, your request is not taken care of you can reach out to the corporate level as well.

6 thoughts on “LIC Customer Care on Phone, SMS and Online Portal”

  1. My policy no is 764116904. Policy maturity date march 2021. Still i am not get money. pls retify our solution. There is no response in our branch.

  2. Hello

    I would like to take LIC jeevan shanti one time policy by online purchase,how can i get into online purchase. kindly help in this regard.

  3. Being a loyal LIC customer, since 2001, I was in the imagination, that LIC is in good shape, that’s why I am still able to deposit my previous three policies premium online.
    With keeping that image, I go for a term plan, which is online available only, during proposal form itself, they asked for a proposed premium deposit, but once the premium was deposited, all auto-generated work finished fast, like Video conferencing with doctors, medical test with the clinic, I got medical report copy also from TPA. But after the medical report, last 10 days, no noise, nobody knows, who handles online policy underwrite, and all number mentioned on website and proposal form, out of order, some LIC helpline number shows Kalyan Jewellers, Mumbai and now out of service.
    Get a list of 10 senior-most officials of online marketing officials at Vile Parle office, but none of them knows anything, they just say, I don’t handle Tech Term Policy, who given you my number, when we say, ok, give me right person number to speak, phone cut.
    Very unprofessional attitude and no ownership. From Local Divisional office contact, he says, since June, LIC centralized online business to Mumbai, and in Mumbai, what’s going on, nobody knows.
    God Bless LIC.
    I am afraid, after my death, if my family goes to LIC, they may deny that they know someone named me,

  4. Dear Sir/Madam,

    I am a LIC policy holder, my policy number is 428737282 and my servicing branch is Lake Town 342 Jessore Road, Kolkata 700089. My policy number 428737282 has matured in February 2021.

    But I have not received my maturity money yet, because I could not submit my policy bond. The reason for not submitting the policy bond is that, after depositing the loan money, the policy bond was not received from you.

    So my humble request to you to help me get the maturity money because I am not getting any help from my Servicing Branch Lake Town Branch Office.

  5. I am not at all happy with service in future I will surender all my policy and will transfer to some other company.

  6. This idea of customer care is very helpful but as per my experience lic is the worst service given to customer at all branches as always death maturity money should be transferred with in 7 days after lic required documents given by customers but as for my personal experience it is worst service it took more than a month to clear the policy and transfer money in to my account so as per my experience it is worst than BMC as atleast I can get my work done in BMC with support of lower staff with offering some support to him. If lic does not improve services other insurance company will come in market with better service and Market has shown HDFC Kotak we can take mediclaim amd insurance online we don’t need to go to any office and loan also gets approved online. I have got proof of lithergic service given to me after my wife’s death.


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