Raise Income Tax Complaint or Grievance at ePortal.incometax.gov.in and Check Status

Dealing with tax matters can sometimes lead to questions and concerns, and the Income Tax e-filing portal has a simple solution for that. The Income Tax Department’s Grievance Redressal Mechanism on the ePortal enables taxpayers to promptly raise and resolve their grievances.

In this article, we will help you through the instructions on how to raise grievances at Income Tax ePortal and then check the status as well.

Income ePortal Raise Grievance

How to Raise Grievance at Income Tax ePortal

Follow the below instructions on the simple steps that will help you learn how to raise a grievance at Income Tax ePortal.

  1. Go to the Income Tax ePortal website from eportal.incometax.gov.in/iec/foservices/#/login
  2. Login to your account with your user id and password
  3. Click on the “Grievances” tab.
  4. Click on “Submit Grievance”.
  5. Enter your PAN number and assessment year.
  6. Select the type of grievance you want to raise.
  7. Provide other details
  8. Enter a brief description of your grievance.
  9. Attach any supporting documents
  10. Click on Submit Grievance

Also Check: Income Tax Refund

How to Check Income Tax ePortal Grievance Status

If you have submitted your grievance, then follow the below steps to learn to check Grievance status from online.

  1. Simply open the Income Tax ePortal from https://eportal.incometax.gov.in/iec/foservices/#/fo-greivance/submit
  2. Click on the “Grievances” tab.
  3. Click on View Grievance Status
  4. Enter your grievance number and select the assessment year.
  5. Click on Submit.

Can I check the Income Tax ePortal Grievance status without PAN/TAN?

No, you cannot check any Grievance without PAN/TAN because Grievance submitted is linked to your PAN and TAN.

Also Read: TIS in Income Tax

May i send the Income tax complaint through any other channel?

Yes, you may send your Income Tax grievance to email address webmanager@incometax.gov.in as per requirement.

Do I receive acknowledgment for the Grievance submitted?

Each Grievance submitted has a reference number that you can find in the Grievance portal.

In how many days, my Grievance resolved?

The maximum time as per the Income Tax will be 21 days from the lodge date to resolve the complaint or grievance.